Payment Terms
All first orders are credit card only – no exception. Click the credit card authorization form to print, complete, sign, and either scan/email to info@nikaia.com or fax to 301-360-5094.
NIKAIA is pleased to extend Net 30 Terms to qualified customers for subsequent orders who provide us with the following information prior to shipment:
- Your state Resale Tax Certificate Number.
- Completed Net 30 Application form.
Customers on Net 30 Terms will have their credit card charged if payment in full has not been received with 15 days of the Due Date referenced on their invoice. Retailers will lose their Net 30 privilege after 3 late payments. COD is no longer available as a payment option, nor do we sell on consignment.
Minimum Orders
We are exceedingly successful with retailers who understand that execution is the key to success. They dedicate full cases to our lines, they keep them richly stocked by reordering regularly, and they maintain an interesting variety to allow every design to sell each other. Minimum opening orders for each line are:
- 7PM: $500.00
- Sandrine Giraud: 6 necklaces
- Christina Brampti: $500.00
- Samuel Coraux: $400.00
- Laurent Guillot: 6 necklaces
- Thierry Joo: $400.00
- Lydia Bremer: $400.00
- Georgia Charal: $400.00
- Iskin jewelry: $500.00
- Minimum reorders on all lines: $200.00
After you’ve been registered as an authorized retailer please feel free to order in whatever way is most convenient for you. For first-time buyers only, we offer a Pick Box that enables retailers to review a selected assortment in your store so you can make an informed decision on whether the line is a good fit. Call us at 301-767-7504 to know more about the Pick Box concept.
We are no longer producing paper catalogs as they become quickly obsolete. We produce electronic catalogs every season our biggest lines, and they can be emailed to you on request if you prefer working from catalogs instead of the website. You can also download them from our website - they are located under CATALOGS.
- You can order using the shopping cart in this wholesale site.
- Call-in and discuss your order at 301-767-7504 between 8:30 – 5:30 Eastern time-zone.
- Scan and email your order to info@nikaia.com.
The lines sold through NIKAIA are all imported from Europe. We are paying substantial duties to bring the goods to the USA. Our general philosophy is to carry enough inventory in Maryland to accommodate our retailers, decrease the delivery lead-time, alleviate their needs to carry large inventory themselves and facilitate their reorders. We cannot accomplish these goals and take back your unsold merchandise too, sales are final.
Please inspect your shipment immediately upon delivery: Retail Partners have five (5) days from date of merchandise delivery to notify NIKAIA of any items listed on the packing slip, but which are missing from the actual shipment. Claims received after five (5) days cannot be accepted. NIKAIA will either deduct the appropriate amount from the invoice due, or will ship the missing item(s) at your option. Please inspect the merchandise for damage or defects, and any such merchandise will be unconditionally replaced by NIKAIA. Please call us to obtain an RA Number prior to returning it to us via “regular” mail for replacement. Merchandise will not be accepted without an RA number.
NIKAIA will accept returns for defective merchandise and will replace merchandise deemed by NIKAIA to be mechanically defective for up to one year from the date of delivery to our retail partner. NIKAIA reserves the right to make such a determination and will not replace merchandise that the owner has clearly mistreated. At the time of sale, please refer your customers to the NIKAIA care cards enclosed with each necklace for instructions. In particular, your customers need to be aware that perfume, hairspray, and sunscreen will damage nearly all components. Also, please call before you extend credit to your clients, and unless you are dealing with a broken clasp, let us examine the nature of the damage before you offer a free exchange.
We are available to guide you regarding your initial product selection. However, we understand that occasionally, our retail partners may purchase styles that ultimately are not as suitable as expected for their customer base. NIKAIA will work with our committed retail partners by accepting exchanges under the following guidelines:
- NO exchanges will be accepted for “phase out” styles.
- Merchandise returned in exchange for credit toward other products carried by NIKAIA will be assessed a restocking fee of 20%.
Shipping
Partial Shipments
NIKAIA will ship complete whenever possible. Please communicate with us upfront if you have any issues with backorders. NIKAIA does retain the right to cancel back ordered items with prior notification to our customers.
Drop ship option
NIKAIA no longer offers drop-shipping direct to consumers.
Our lines will come with the designer’s packaging as they provide it to Nikaia.
We believe in focusing our efforts on selling at wholesale to committed retailers. We are also obligated to our designers to build their brand recognition directly with the American public. To balance our efforts, when we make a consumer-direct sale on our NIKAIA website, we ask the individual how they became aware of that line. If they reference one of our committed retail partners as their introduction, we reward that retailer by giving them credit on their next order with us. The credit amount is for the difference between the retail price we charge the customer and the wholesale cost of that particular item. We believe that by working with our committed retail partners, we can build more substantial brand recognition for all our designers.
NIKAIA works with all of our designers to protect their photos and logos as trademarked or copyrighted materials in the USA. All materials, text, photos, and logos represented on NIKAIA’s websites are the property of NIKAIA or the designers we represent and may not be used without the express written consent of either Nathalie or William Duncan of NIKAIA, Inc.
NIKAIA will permit committed retail partners the limited use of our photos on their website, provided the retailer signs an agreement detailing the scope and tenure of the agreement, including published pricing on their website. The unauthorized use of any protected materials by a retailer will result in the termination of our relationship. Please call Nathalie or William Duncan for more details at 301-767-7504.